Privacy Policy

1. Overview

Smoothbay Atelier (“we”, “our”, “us”) respects your privacy. This Policy describes how we collect, use, disclose, and protect personal information when you use our website and services.

2. Information We Collect

• Contact Data: name, email address, telephone number.
• Enrollment Data: selected courses, schedule preferences, payment status (processed by third-party providers).
• Technical Data: IP address, device and browser metadata, usage logs, and cookies.
• Communications: messages sent via forms or email.

3. How We Use Information

• Provide and improve classes, coaching, and customer support.
• Process enrollments and communicate schedules and updates.
• Maintain site security, analytics, and fraud prevention.
• Comply with legal obligations and enforce our Terms.

4. Cookies

We use essential cookies for security and preferences. With consent, we may use analytics cookies to understand site usage. You can manage cookies via your browser. Our cookie banner allows opting in or out of non-essential cookies.

5. Sharing of Information

We may share information with service providers (hosting, analytics, payment processing) under confidentiality obligations. We do not sell personal data.

6. Data Security

We implement administrative, technical, and physical safeguards proportionate to the sensitivity of the data we process. However, no method of transmission or storage is 100% secure.

7. Data Retention

We retain personal data only as long as necessary for the purposes described in this Policy or as required by law, then securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. To exercise rights, contact us at [email protected].

9. International Transfers

Your information may be transferred to and processed in countries with different data protection laws. We implement appropriate safeguards where required.

10. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect data from children; if we learn we have, we will delete it.

11. Changes to This Policy

We may update this Policy from time to time. Material changes will be posted on this page with an updated effective date.

12. Contact

Questions? Email [email protected] or call +1 (415) 910-2274.